Virtual Visits

Telemedicine

All medical plan options include access to telemedicine. Use your phone, tablet, or computer to seek care from licensed physicians and treat a number of non-urgent conditions from the comfort of your home. Use telemedicine to:

  • Treat common medical conditions such as colds, flu, bronchitis, allergies, rashes, and more
  • Get a specialist referral
  • Receive prescription medication when appropriate

Your telemedicine options are based on the medical plan you choose.

Kaiser HMO Members

Register at www.kp.org or download the KP Mobile app. Call 833-574-2273 or 711 (TTY) Monday through Friday, 7am to 7pm, or Saturday, 7am to 12pm, to schedule an appointment.

Cigna HMO and CDHP Members

Cigna members have access to MDLIVE for medical and behavioral health care. Call 888-726-3171 to get started or visit www.mycigna.com and click on “Find Care & Costs” (you’ll be able to choose between virtual visits or seeing a local provider).

SIMNSA Members

Call 664-231-4747 (or 800-424-4652 from the United States) 24/7.

Virtual Behavioral Health Resources

Depending on your medical plan provider, you may have access to additional behavioral health resources to support your well-being.

Visit the Carrier Resources page to learn more.