Keep your benefits mobile by using the Gateway Benefits app. It provides quick access to your contacts and plan information wherever you may be.
To download the app, open your phone’s camera and scan the QR code on this page.
| Coverage | Contact | Policy Number | Phone | Website | Mobile App |
|---|---|---|---|---|---|
| Medical | Kaiser | 104229 | 800-464-4000 | www.kp.org | Kaiser Permanente™ |
| Cigna | 3336240 | 800-244-6224 | www.mycigna.com | myCigna™ | |
| SIMNSA | 710250 | 800-424-4652 | www.simnsa.com | N/A | |
| Health Savings Account | Cigna | USD | 800-244-6224 | www.mycigna.com | myCigna™ |
| HSA Bank | USD | 800-357-6246 | www.hsabank.com | myCigna™ | |
| MyAdvocate Program | MyAdvocate | USD | 833-968-1775 | www.myadvocateservices.com | N/A |
| Medicare Assistance Service | Transitions Benefit Group | USD | 800-936-1405 | www.transitionsrbg.com | N/A |
| Dental | Cigna | 3336240 | 800-244-6224 | www.mycigna.com | myCigna™ |
| SIMNSA | 710250 | 800-424-4652 | www.simnsa.com | N/A | |
| Vision | VSP | 12228779 | 800-877-7195 | www.vsp.com | VSP Vision Care on the Go™ |
| FSA & Commuter Benefits | WEX | USD | 866-451-3399 | benefitslogin.wexhealth.com | Benefits by WEX™ |
| Life, AD&D, and LTD | New York Life Group Benefit Solutions (formerly Cigna) | Life – FLX964920 LTD – LK963432 AD&D – OK966530 | 888-842-4462 866-562-8421 (Español) | www.mynylgbs.com | N/A |
| Accident Insurance | Cigna | AI960806 | 800-754-3207 | www.mycigna.com | myCigna™ |
| Critical Illness Insurance | Cigna | CI961502 | 800-754-3207 | www.mycigna.com | myCigna™ |
| Hospital Indemnity Insurance | Cigna | HC960286 | 800-754-3207 | www.mycigna.com | myCigna™ |
| Employee Assistance Program | Cigna | USD | 877-622-4327 | www.mycigna.com (employer ID: USD) |
myCigna™ |
| 403(b) Plan | TIAA | USD | 800-842-2776 | www.tiaa.org | TIAA™ |
| Fidelity | 69679 | 800-343-0860 | www.netbenefits.com/atwork | Fidelity Investments™ | |
| USD Retirement@Work | N/A | 844-567-9090 | Employee Resources tab of the MySanDiego portal | N/A | |
| Legal and ID Theft Protection | LegalShield/IDShield | N/A | 888-807-0407 | benefits.legalshield.com/usd membersupport@legalshieldcorp.com |
LegalShield/IDShield™ |
| Long Term Care | YourCare 360 | N/A | 866-482-4582 | USD.yourcare360.com | myCare360 |
| Pet Insurance | Spot Pet Insurance | (Partner ID: EB_SANDIEGO) | 888-343-2340 | spotpet.link/sandiegoedu | Spot Pet Insurance |